Beyond Social Media: How to find (and collaborate) with influencers
“Influencers can drive awareness for your brand, because they have large audiences on social media.”
This is how marketers tend to think about influencer marketing. If an influencer mentions me on social media, or shares something from our brand, it will drive awareness and traffic. That’s the basic idea.
How Most Marketers Look for Influencers
This is why marketers tend to look for influencers on social media. Start searching for “how to find influencers” and Google will show you what marketers are thinking about when they’re looking for influencers.
But social followings and social media influence doesn’t always drive engagement, and engagement doesn’t always drive traffic. Here’s an example.
Example: Shared by an media account with 1,000,000+ followers
I write about Google Analytics at lot. Sometimes, the official Twitter account of Google Analytics shares my articles. I’ll admit, when this happens, my heart skips a beat. I stop working and walk over to Amanda, our Marketing Director, to brag about it. Then I print the tweet and hang it on my fridge.
The Google Analytics account is influential by any metric, no question. It’s credible, authoritative and big. But what’s the real business outcome from this share?
When I check traffic from that source to that URL that day, it looks like this: around 150 visits and one subscriber.
Yet this is exactly what a lot of marketers are chasing. In fact, some marketing departments are paying for this kind of outcome, hiring influencers to create exactly this kind of social posts.
Finding Influencers Based on Social Engagement is Overrated
Shares, likes and comments are the most visible, but also the least impactful marketing metrics. Or at least the least correlated with awareness, traffic and demand.
- Social media wins are short lived. Even viral events last for a few days at most.
- Social media wins don’t always drive traffic. They may be isolated on the social network, which isn’t where leads are born.
- Social media wins are harder to come by anyway. You’ve probably seen the BuzzSumo research.
It’s for these reasons that digital marketing managers resist the lure of social media metrics. Most of the marketers I know would trade 100 likes for a single email subscriber any day.
But we all tend to overvalue the things we can see, and social metrics are so very visible. So I always remind people of Julian’s Law of Marketing Metrics: “The more visible the metric, the less important it is for your business.”
Which Influencers Should We Be Working With?
Mark Schaefer has a great perspective on this. He says that there are three main types of influencers. The social media celebrities are one type, but all content creators are potential influencers. And really, anyone who shares content has influence over the reach of content.
I made this little diagram to summarize his point and then asked him for his input. He points out there aren’t hard lines between these categories.
“There is blending at all levels. For example, a celebrity, Gwyneth Paltrow is building her company goop through an authentic advocacy of products. A content creator might be paid for an engagement, etc. The model is a guideline but there are lots of exceptions.”
“Second, I think the the definition of ‘pay’ can be pretty wide. It really means there must be a fair value exchange. That might mean access, an experience, or a barter agreement. There are many compensation options.”
The 1% Rule
This rule applies not just within networks, but to the internet as a whole. Just a small percentage of people online are content creators. They are the bloggers, influencers and journalists.
Find and Focus On Content Creators
Here’s where the collaboration can have more durable benefits.
Smart marketers, especially in B2B, are finding and collaborating with content creators.
Thinking beyond social, there are loads of content creators that you may have otherwise overlooked.
- Editors of the publications your audience subscribes to
- Writers of the articles your audience reads
- Podcasters of the shows your audience listens to
- Organizers of the events your audience attends
But traditionally, we’re looking for bloggers and authors, journalists and editors. These are the people who create, publish and promote everyday. And our friends at BuzzSumo make it easy to filter this 1% from the rest.
Connect, Co-Create, Collaborate
Once you’ve built your list of possible collaborators, start interacting on social media. You’re using social media for influencer marketing, but as a networking tool. You’re sharing their work, adding your own POV, showing thoughtfulness and gratitude.
Once there’s a bit of a relationship,
- Ask them to provide a quote for something you’re working on.
- Invite them to contribute to a roundup on a relevant topic.
- See if they’d be open to an email interview. Sent them questions.
- Offer to write something for their audience if they accept guest posts.
Regardless of the ask, it’s never cold (you’ve already been interacting online) and it’s always relevant to recent topics (you’ve been reading what they’ve been writing).
“If you’d ever like to collaborate on anything at all…”
This is one of my secrets. Whenever I’m emailing or direct messaging with a content creator, I type this one simple sentences at the end of the messages:
If you’d ever like to collaborate on anything at all, don’t hesitate to reach out!
When you write this and they read this, they’ll pause and think about the possibility of making something together. If they have a podcast, they may consider having you on the show. If they run a Twitter chat, they might consider you as a guest. They might need a contributor.
I’ve typed it so often that I once joked during a presentation that I should set up a tool that types it for me. As it happens, Susan Moeller was in the audience and later suggested a text expander. I installed it right away.
To this day, whenever I type the letter a three times, it expands to that magical sentence.
Do it for love, not likes
The social metrics may be super gratifying. The social influencers are highly visible. But a collaborative content project is better for your marketing and far more gratifying. The content is more durable and the relationships are stronger.
The best outcome of “influencer marketing” is friendship.
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